Meet Our Team

Roy E. Reed, Jr. is a seasoned accounting professional with a proven track record in the property management industry. As the Director of Accounting and a Certified Public Accountant (CPA), Roy brings a wealth of expertise and experience to his role at our company.

Roy joined our organization in March 2023, bringing with him a diverse background in finance and accounting. Prior to joining our team, he held Controller positions with HOA management and Single Family Residential companies, where he honed his skills in financial management and reporting. Additionally, Roy has extensive experience in auditing and retail property management, along with valuable insights gained from his time working at a prestigious Big 4 public accounting firm.

Since joining Worth Ross Management, Roy has been instrumental in leading our Accounting team to effectively support our Operations teams in delivering accurate and timely financial results. His collaborative approach and strong interpersonal skills make him a valued team player, as he enjoys working closely with both internal and external stakeholders to improve accounting processes and provide transparency in financial reporting.

With his keen attention to detail and analytical mindset, Roy is dedicated to ensuring financial results are not only accurate but also accompanied by insightful analysis. His commitment to delivering reliable and meaningful financial information allows our organization to make informed business decisions and drive growth.

Roy holds a Bachelor’s degree in Accounting and is an active member of professional organizations, including the American Institute of CPAs (AICPA). He stays abreast of industry trends and regulations, continuously enhancing his knowledge to provide the highest level of service to our clients.

Outside of the office, Roy enjoys spending time with his family and exploring the great outdoors. He believes in maintaining a healthy work-life balance and is passionate about giving back to the community through various charitable endeavors.

With his extensive background, strong leadership skills, and unwavering dedication to excellence, Roy E. Reed, Jr. is a valuable asset to our team and plays a pivotal role in driving our company’s success.

Dawn joined WRMC in March 2020 as the Organization’s Controller, and since then, she has played a crucial role in creating and improving processes and controls for both corporate and client accounting. Her keen attention to detail and commitment to accuracy have contributed to the enhancement of the accounting experience for all users, including homeowners, board members, property managers, and the entire WRMC team.

With over 30 years of experience in accounting and HR departments of small and mid-sized companies, Dawn possesses a comprehensive understanding of all facets of accounting. Her expertise allows her to navigate complex financial systems, provide accurate financial reporting, and ensure compliance with industry standards and regulations. Her curious personality also enhances the organization’s commitment to constant improvement. She inspires those around her to ask the “why” questions to deepen understanding and strengthen motivations when it comes to providing exceptional accounting deliverables to our association partners.

Dawn’s dedication to improving the accounting experience extends beyond the numbers. She recognizes the importance of user satisfaction and strives to create an environment where homeowners, board members, and property managers can easily access and understand financial information. Her commitment to service excellence is evident in her interactions with clients and colleagues.

Prior to joining WRMC, Dawn gained valuable experience working in various industries, including the restaurant, advertising, and government contract sectors. This diverse background has provided her with a well-rounded perspective and the ability to adapt to different environments and industries. Her experience in other sectors serves to improve the operations and practices of the WRMC organization at large.

With her extensive experience, dedication to improving the accounting experience, and commitment to service excellence, Dawn is an invaluable asset to our team. Her expertise and leadership contribute to the success and growth of WRMC, ensuring accurate financial management and an exceptional experience for all stakeholders.

Andrea Willett is the visionary leader serving as the Chief Executive Officer of WRMC. With an extensive tenure spanning over a decade, Andrea has demonstrated exceptional dedication and commitment to the company’s growth and success.

Andrea’s journey with WRMC began in 2010 when she interned with the company throughout her college years. Upon graduating, she joined WRMC full-time and quickly made her mark within the organization. Over the past 11 years, she has progressed through various roles, gaining invaluable experience in every department. Prior to assuming the position of CEO in 2021, Andrea served as the COO for three years, contributing significantly to the company’s operations and strategic direction.

With over 13 years of formal experience in the HOA industry, Andrea’s passion for community management runs deep. Growing up, she had the privilege of shadowing and learning from her beloved uncle, Worth Ross, the founder of the company. This unique perspective has shaped her understanding and appreciation of the industry, fueling her dedication to excellence. Her heart, soul and passion to make a positive mark on her family legacy drives the business forward in a comprehensive and long term focused manner.

Andrea’s unwavering commitment extends beyond the success of WRMC. She believes in cultivating an amazing organizational culture within the company, recognizing its direct impact on the positive and thriving communities served by WRMC. By fostering a supportive and collaborative environment for the WRMC team, Andrea ensures that every associate is equipped to deliver exceptional service to the association partners we serve.

A true advocate for talent, Andrea strives to attract and onboard the best professionals in the industry. She understands that investing in exceptional individuals is pivotal in further improving WRMC and raising the standards of association management. She strives to champion and enhance WRMC’s employer reputation of being a “breath of fresh air” in an industry that can be challenging when it comes to work life balance and career satisfaction. Andrea learned from a young age this is a people business first and foremost. She believes at the root level we are people serving people and must recognize and acknowledge our mutual humanity and nurture all stakeholder relationships.

With her visionary leadership, passion for cultivating a positive culture, and dedication to the association management industry, Andrea Willett is a core leader of our team. Her commitment to excellence and unwavering support for both the WRMC team and association partners contribute to the continued success and growth of Worth Ross Management Company.

Jenifer Reider is a dedicated professional serving as the Regional Director of DFW. With a strong background in claims management and association management, Jenifer brings valuable expertise and leadership to her role.

Jenifer entered the property management industry in 2014, and since then, she has made significant contributions to the field. Since joining WRMC in 2021 Jenifer has ascended into the role of Regional Director in the Dallas – Fort Worth Market. Prior to joining Worth Ross Management, she worked in claims management, honing her skills in navigating complex issues and ensuring efficient and fair resolutions.

Jenifer has leveraged her expertise to streamline management reporting, forge strong relationships with board members, and foster a sense of community within her teams. Her dedication to enhancing communication and collaboration has contributed to improved operational efficiency and client satisfaction.

With nearly a decade of experience in association management and over 20 years of people leadership, Jenifer brings a wealth of knowledge to her role. Her extensive experience in leading teams and managing projects enables her to drive successful outcomes and deliver exceptional results.

As a team player, Jenifer is passionate about the business aspects of property management, project management, and team development. She thrives on collaboration and believes in fostering an environment where every team member can grow and excel.

With her experience, passion for business and project management, and commitment to the development of her team, Jenifer is a valuable asset to WRMC.

Mike Lesku is an accomplished professional with a wealth of experience in the property management industry. As the Senior Director of Management Services at our company, Mike plays a pivotal role in driving our organization’s success.

In 2023, Mike joined Worth Ross Management Company, bringing with him 16 years of invaluable experience in the community association management industry in the DFW area. Throughout his career, he has held various roles, including On-Site Manager, Director of Strategic Planning, and Senior Vice President of On-Site Operations. This extensive background has provided him with a comprehensive understanding of the industry and its unique challenges.

Since joining our team, Mike has made significant contributions by working closely with regional leadership to develop and implement key company initiatives. His strategic approach and insightful guidance have been instrumental in enhancing our operational efficiency and driving the success of our organization.

With 35 years of management experience under his belt, Mike has cultivated a deep understanding of effective leadership practices. He spent 12 years in the hotel and resorts industry and an additional 8 years in the private country club arena, honing his skills in delivering exceptional service and managing complex operations. This diverse background has equipped him with a well-rounded perspective that he brings to his role at Worth Ross Management.

Mike’s dedication to his craft is evident through his continuous pursuit of professional excellence. He is one of only 72 industry professionals to have achieved the prestigious Large Scale Manager (LSM) designation through the Community Association Institute (CAI). This achievement highlights his commitment to staying at the forefront of industry best practices and his ability to provide exceptional service to our clients.

A true team player, Mike is known for his servant leadership approach. He is passionate about fostering a collaborative and supportive environment, where every team member can thrive and contribute their best. His leadership style empowers individuals to reach their full potential and drives a culture of excellence within our organization.

When he’s not immersed in the world of property management, Mike enjoys spending quality time with his family and pursuing his personal interests. He believes in maintaining a healthy work-life balance and actively engages in community activities and volunteer work.

With his extensive experience, exceptional leadership skills, and unwavering commitment to excellence, Mike Lesku is an invaluable asset to our team. His expertise in management services and passion for servant leadership are instrumental in driving our company’s continued growth and success.

Barbara Thomas is a highly accomplished professional with a deep understanding of the intricacies of property management. As the Regional Director at our company, Barbara brings a wealth of experience and expertise to her role.

While new to Worth Ross Management Company, Barbara boasts an impressive 12 years of experience in HOA management, having worked with a wide range of common interest communities. Her comprehensive knowledge spans various aspects of property management, including community development and the transition from developer to homeowner control. This diverse background equips her with a unique perspective that she applies to every project she undertakes.

Barbara holds the Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations. She is also actively working toward achieving the prestigious Professional Community Association Manager (PCAM) designation, demonstrating her commitment to professional growth and staying abreast of industry best practices.

Throughout her career, Barbara has been actively involved in the industry and has made significant contributions to the field. She has served as the past chair of the Community Affairs Committee for the DFW chapter of the Community Associations Institute (CAI), a role that highlights her commitment to advancing the industry and fostering collaboration among industry professionals.

In addition to her involvement within professional organizations, Barbara is also a sought-after speaker and presenter at municipal events aimed at educating association leaders and volunteers. Her expertise and passion for community engagement make her a valuable resource for individuals seeking to enhance their understanding of property management practices.

As a contributor to industry publications, Barbara shares her insights and experiences to benefit a wider audience. Her dedication to knowledge-sharing and thought leadership underscores her commitment to the industry’s growth and continuous improvement.

Barbara firmly believes that effective communication is the cornerstone of success in property management. She understands that clear and open lines of communication are essential for preventing and resolving issues. Her proactive approach to problem-solving and her emphasis on preventive measures set her apart as a leader who is committed to delivering exceptional results.

Outside of her professional endeavors, Barbara enjoys spending quality time with her family and engaging in community activities. She is passionate about fostering strong relationships and building vibrant communities.

With her extensive experience, industry involvement, and commitment to effective communication, Barbara Thomas is a valuable asset to our team. Her expertise and dedication to excellence are instrumental in driving the success of our organization and ensuring the satisfaction of our clients and community members.

Katrina Swindle is a dedicated professional serving as the Vice President of Administration at Worth Ross Management Company. With an extensive tenure of more than two decades, she has been an integral part of our organization since 2003.

Katrina’s passion lies in the field of administration and providing invaluable support to our team members. She firmly believes that by empowering and assisting our team, they can better serve our communities and meet the needs of our clients.

In her role, Katrina and her teams play a crucial role in supporting our managers on a daily basis. One of her key responsibilities includes completing resale certificates and lender questionnaires, ensuring a smooth transition during property transfers. She also takes charge of communication with various stakeholders, such as realtors, title companies, and lenders, to ensure efficient coordination and timely information exchange.

Another essential aspect of Katrina’s role is managing our vendor management system. She diligently sets up new vendors, ensuring their compliance with insurance standards to safeguard our communities’ best interests. Additionally, Katrina actively assists owners by addressing their inquiries and concerns regarding their accounts, demonstrating her commitment to exceptional customer service.

Recognizing the importance of accurate data management, Katrina is responsible for updating owner information in our accounting system. By maintaining up-to-date records, she ensures the smooth operation of our financial processes and enhances transparency for all stakeholders.

Katrina’s dedication extends beyond her core responsibilities. She is always available to meet any additional needs that our managers and owners may have. Her willingness to go the extra mile and her approachable demeanor make her a trusted resource within our organization.

Beyond her work at Worth Ross Management, Katrina is a compassionate individual who enjoys engaging in philanthropic activities within the community. She believes in giving back and contributing to the betterment of society.

With her extensive experience, passion for administration, and unwavering commitment to supporting our team, Katrina Swindle is an invaluable asset to our organization. Her expertise and dedication play a crucial role in ensuring the seamless operation of our property management services and in delivering exceptional results to our valued clients.

Elizabeth Babin is an accomplished professional with extensive experience in luxury high-rise management. As the Regional Director at Worth Ross Management Company, Elizabeth brings her expertise and passion for excellence to every aspect of her role.

With over a decade of experience in luxury high-rise management, Elizabeth joined the Worth Ross Management team in 2017. In her current position, she focuses on financial and facilities management, onsite operations support, Board education, and the continuous growth and improvement of our company and the communities we serve.

Elizabeth finds great joy in collaborating with Board members and the Worth Ross Management team to protect, serve, and enhance our clients’ most valuable asset—their homes. Her unwavering dedication ensures that the properties entrusted to our care are well-maintained, creating an exceptional living experience for all residents.

Committed to ongoing education, Elizabeth has earned the designations of Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager through the Community Association Managers International Certification Board (CAMICB) and the Community Associations Institute (CAI). By staying up to date regarding industry best practices, she provides exceptional service to our clients.

Elizabeth’s contributions extend beyond her professional achievements. Since 2017, she has served on the Board of the Austin Chapter of the Community Associations Institute (CAI), leveraging her expertise to drive positive change and promote excellence within the industry.

Additionally, Elizabeth is actively involved in shaping policies and legislation as a member of the executive committee of the Texas Legislative Action Committee. Through her participation, she advocates for the interests of the six million homeowners residing in nearly 50,000 community associations across Texas.

Outside of work, Elizabeth cherishes quality time with her family, traveling with friends, and engages in community activities. She is dedicated to making a positive impact in the lives of others and giving back to her community.

With her wealth of experience, commitment to education, and passion for community management, Elizabeth Babin is a valuable asset to our team. Her leadership, expertise, and dedication contribute to the success and growth of Worth Ross Management Company, ensuring the satisfaction of our valued clients.

Kasidy joined Worth Ross Management in July 2022 as the Regional Director of Austin and quickly established herself as an invaluable asset to the organization. Kasidy oversees the management teams of several on-site communities and leads the portfolio management team in the Austin market. Her extensive experience in managing portfolio, on-site, and commercial properties spans over 10 years, providing her with a comprehensive understanding of the intricacies of property management.

Since joining Worth Ross Management, Kasidy has been actively involved in working with developer clients during predevelopment planning stages, initial community budgeting, and transitioning to residential control. Her keen attention to detail and strategic approach ensure a smooth and seamless process for both developers and residents.

Passionate about growth and development, Kasidy strives to continuously enhance the organization while maintaining client satisfaction. She understands the importance of fostering strong relationships with clients and works diligently to exceed their expectations. Kasidy’s dedication to client satisfaction is evident in her commitment to delivering exceptional service and ensuring that the communities under her management thrive.

With her extensive management experience, dedication to growth, and commitment to client satisfaction, Kasidy is an invaluable member of our team. Her leadership and expertise contribute to the success and development of Worth Ross Management Company, ensuring that our clients receive the highest level of service and support.

Evelyn joined Worth Ross Management in 2022 as the Regional Director in Denver, and since then, she has played a vital role in the success and growth of the company. With previous positions as a Regional Director, Director of Business Development, Portfolio Manager, and onsite High-Rise Manager in the Colorado and New Mexico region, Evelyn possesses a wide ranging skill set and deep understanding of the property management industry.

Throughout her career, Evelyn has worked closely with developers, providing valuable consultation for new communities. Her insights and expertise have contributed to the successful launch and development of numerous projects.

Evelyn’s involvement with the Community Associations Institute (CAI) demonstrates her commitment to professional excellence and industry leadership. As a founding member of a chapter, past officer, past committee chairperson, and current member of the CLAC, she actively contributes to the advancement of the industry and stays abreast of industry best practices.

Evelyn has been based in the Denver area since 2012, where she has developed a dynamic understanding of the local market and community intricacies. Her knowledge of the region allows her to provide tailored solutions and exceptional service to clients in the area.

Passionate about the financial health of communities, engagement of memberships, and mentoring teams, Evelyn is dedicated to creating thriving communities and supporting the growth and development of her team members. She understands the importance of financial stability, member satisfaction, and cultivating a positive work environment.

With her extensive experience, leadership abilities, and passion for community management, Evelyn is an invaluable asset to our team. Her expertise and dedication contribute to the success and growth of WRMC, ensuring exceptional service and support for our clients and communities.

Nicole joined WRMC in 2019 as the Training Director, where she played a pivotal role in developing and implementing effective training programs. Recognizing the importance of culture and engagement, she has now taken on the role of Head of Culture and Engagement, overseeing initiatives that promote a positive and inclusive work environment both internally and externally.

In her previous position as the Director of Client Relations for properties in the South Florida area, Nicole demonstrated her expertise in overseeing and supervising client relations. Her focus was on building professional and effective interactions that fostered positive relationships, increased satisfaction levels, and ultimately contributed to improved organizational performance.

Since joining WRMC, Nicole has been instrumental in fostering collaboration across all departments and establishing a close working relationship with the Regional Directors. Together, they have been actively involved in crafting and executing innovative solutions to enhance employee performance and promote higher levels of engagement. Nicole’s propensity and knack for connecting individuals within the organization to create compounding benefits has been a key to WRMC’s positive company evolution.

With nearly 13 years of experience in HOA property management, Nicole’s background ranges from on-site work to training, employee relations, and client relations. Her diverse experience provides her with a comprehensive understanding of the industry and the unique challenges it presents.

Nicole actively collaborates with the team, demonstrating her strong dedication to enhancing employee and client engagement. She firmly believes that the culture within an organization is not something that happens to the team, but rather something that happens because of the collective efforts of everyone involved.

In her role as the Head of Culture and Engagement, Nicole is committed to fostering an inclusive culture where individuals feel valued and heard. By creating an environment that promotes collaboration, innovation, and mutual respect, she contributes to a positive work culture that enhances employee satisfaction and drives organizational success.

With her experience, passion for culture and engagement, and dedication to fostering a positive work environment, Nicole is a valuable asset to our team. Her expertise and leadership contribute to the success and growth of WRMC, ensuring exceptional employee and client experiences.

Bob’s journey with Worth Ross Management began in 2016 when he joined the company as an Insurance Consultant and now serves as the Vice President of Engineering and Risk Management. With over 17 years of experience in the insurance industry, Bob has successfully resolved property claims, casualty claims, and flood claims throughout his career. His expertise in insurance matters has been instrumental in providing fair settlements and ensuring the best outcomes for the communities we manage.

Bob’s role includes building inspections and the development of processes and procedures aimed at enhancing safety, reducing risk and liability, and continuously improving operational standards. He has been involved in working with engineering firms on large capital improvement and repair projects, as well as collaborating with HOA boards to resolve complex and challenging issues.

With a background spanning 30 years in retail management and 15 years in wholesale management, Bob brings a well-rounded perspective to his role. His experience ranges from customer satisfaction and employee training to operational standards and expense control. This diverse expertise enables him to provide value to WRMC by facilitating insurance claim resolution, improving building standards, and developing standard operating procedures that support our industry leading team.

With his extensive insurance and management experience, Bob is multifunctional player on our team. His expertise, problem-solving skills, and passion for excellence contribute to the success and growth of WRMC, ensuring that our clients receive the highest level of service and support.

Bob joined Worth Ross Management in July 2022 to lead our talent recruitment efforts, and his outstanding performance led him to assume the role of Director of Business Development in November 2022. Prior to joining WRMC, Bob excelled as an Enterprise Account Executive in B2B software sales, overseeing the TOLA area for Large Enterprise business partnerships. His success in fostering strong relationships and driving business growth made him a valuable asset to the organizations he served.

In his current role, Bob is responsible for all aspects of new business development and acquisition efforts at Worth Ross Management. He is dedicated to building and maintaining strong working relationships with HOA Board Members and Developers to promote the WRMC brand and services. Bob’s strategic approach and exceptional relationship-building skills have enabled him to enter the Houston market and drive the growth of WRMC portfolios in the Denver, DFW, Austin, and San Antonio markets.

With over 10 years of selling experience across various industries, Bob brings a wealth of knowledge and a strong customer service orientation to his role. His skill set focuses on problem-solving, increasing value, and ensuring customer satisfaction. He understands the importance of building meaningful connections and seeks to provide exceptional service to clients and partners alike.

A true team player, Bob thrives in collaborative environments and enjoys working with others. He values the power of teamwork in achieving shared goals and believes in the importance of building strong relationships both internally and externally.

Beyond his professional endeavors, Bob enjoys spending time with his family and participating in community activities. He values giving back and making a positive impact in the lives of others.

With his extensive sales experience, exceptional relationship-building skills, and dedication to teamwork, Bob is a valuable asset to our team. His expertise and leadership contribute to the success and growth of WRMC, ensuring outstanding service and fostering strong partnerships with clients and developers.

Rich joined WRMC as the Human Resources Director in May 2023, bringing with him a strong background in project management and consulting. Prior to joining our team, he held various HR, operations, and ownership positions in consulting, hospitality, property management, and construction/development companies. This diverse experience has provided him with a comprehensive understanding of the industry and the unique challenges it presents.

In his current position, Rich is responsible for leading the Recruiting, HR and Employee Relations, Benefits Administration, and Culture teams. His leadership and guidance ensure that these crucial areas align with the mission of Worth Ross Management. By fostering a supportive and inclusive work environment, Rich enables our organization to attract top talent and enhance an already strong company culture.

With over 20 years of consulting, operations, and senior leadership experience, Rich brings a wealth of knowledge and expertise to his role. He is passionate about driving growth and believes that organizations can achieve outstanding results by aligning business objectives with innovative people practices. Rich understands the importance of investing in employee well-being and mental health and actively advocates for creating a supportive workplace environment.

With his extensive experience, passion for innovative people practices, and commitment to employee well-being, Rich is a dynamic and critical member of our team. His expertise and leadership contribute to the success and growth of WRMC, ensuring a supportive and thriving work environment for our employees.